Return to Work
Return to work refers to processes for bringing employees back after absence, including RTW interviews to discuss absence, support needs, and any adjustments required.
processes
Category
beginner
Difficulty
5 min read
Read time
2025-01-15
Updated
Definition
Short definition
Return to work refers to processes for bringing employees back after absence, including RTW interviews to discuss absence, support needs, and any adjustments required.
Detailed explanation
Return to work (RTW) encompasses the processes and support for employees returning after sickness absence, injury, or extended leave. A key component is the RTW interview.
RTW interviews are brief conversations between manager and employee after absence. They demonstrate care, identify any ongoing issues, discuss support needs, and help reduce future absence. They should be supportive, not punitive.
For long-term absence, RTW may involve phased returns, workplace adjustments, occupational health involvement, and regular check-ins during the transition period.
Practical guidance
How it works
Manager conducts interview on return day. Reviews absence reason, checks employee is fit to return, discusses any support needed, updates records.
Best practices
Conduct for all absences
Keep conversation supportive
Ask about wellbeing first
Discuss any adjustments needed
Document key points
Legal context
Legal basis
Good practice; Equality Act 2010 (reasonable adjustments)
Jurisdiction: United Kingdom
Key provisions
RTW interviews recommended best practice
Must make reasonable adjustments if disability
Cannot discriminate based on absence
Fit note may indicate adjustments needed
Official source
Frequently asked questions
Are return to work interviews mandatory?
Not legally required, but strongly recommended as best practice. They consistently show reduction in overall absence levels and are valued by employees as supportive.
What should be discussed in an RTW interview?
Wellbeing, fitness to return, reason for absence (briefly), any ongoing concerns or support needed, any adjustments required, and handover of any missed work.
Related glossary terms
Sick Leave
Sick leave is time off work taken by an employee due to illness or injury, which may be paid or unpaid depending on employment terms and statutory requirements.
Fit Note
A fit note is a UK doctors statement about whether an employee is not fit for work, or may be fit for work with adjustments, required after 7 days of sickness absence.