Glossary term

Diversity and Inclusion

Diversity and inclusion (D&I) refers to policies and practices that promote representation of different groups and create environments where all employees feel valued and can thrive.

global

Category

intermediate

Difficulty

5 min read

Read time

2025-01-15

Updated

Definition

Short definition

Diversity and inclusion (D&I) refers to policies and practices that promote representation of different groups and create environments where all employees feel valued and can thrive.

Detailed explanation

Diversity refers to the presence of differences within a group - including gender, ethnicity, age, disability, sexual orientation, socioeconomic background, and cognitive styles. Inclusion is creating an environment where everyone feels welcomed, respected, and able to fully participate.

The expanded term DEI adds equity - ensuring fair treatment, access, and opportunity for all, while identifying and removing barriers that have prevented full participation.

Research consistently shows diverse, inclusive organisations perform better, innovate more, and attract top talent. Effective D&I goes beyond compliance to create genuine belonging.

Practical guidance

How it works

Organisations measure diversity demographics, assess inclusion through surveys, identify gaps, and implement targeted strategies. This includes unbiased recruitment, inclusive policies, employee resource groups, and leadership accountability.

Best practices

Measure and track diversity data

Address systemic barriers

Engage employees in solutions

Leadership accountability

Frequently asked questions

What is the difference between diversity and inclusion?

Diversity is having a mix of different people. Inclusion is creating an environment where everyone feels valued and can fully contribute. "Diversity is being invited to the party; inclusion is being asked to dance."

How do you measure D&I?

Diversity through demographic data and representation analysis. Inclusion through employee surveys measuring belonging, fairness, and voice. Also track hiring, promotion, and retention rates by demographic group.